The phone pal program is a daily phone call to an individual who lives alone, and may be frail or elderly.
This program helps the client to live independently and stay in their own home for a longer period of time. A volunteer calls daily, usually at the same time each day to make sure that everything is okay, or simply give them someone to talk to. If, after an appropriate amount of time, there is no answer, a pre-selected responder goes to the home to check on the client. This provides the individual with the security that they have contact with someone who can react to their needs and allows them to live independently.
The phone pal program is provided by trained volunteers and is free of charge.